Return Policy (online only)

You have 7 days to return your item from when you are issued a return authorization number. Unless the item is defective, you are responsible for all the processing fees and shipping costs back to our company. Items returned without a return authorization number will be refused and shipped back to the sender. Area rug padding that has been opened may not be returned.

All items must be received in new condition. If the item is damaged or soiled, it may be refused or incur a 25% restocking fee. Items returned without an authorization number will incur a 25% restocking fee. In some instances after your order has been processed, cancellation or changes to the order will not be permitted. Any shipments refused to reasons other than damage may result in a 25% shipment refusal penalty fee.

By placing an online order with us, you are agreeing to our terms and conditions, return and cancellation policies.


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